At hadlts.com, our mission is simple: to ensure every moment of your subscription with us is enjoyable. We're dedicated to optimizing your browsing experience, and our skilled teams of representatives are here to streamline your life. Rest assured, we'll go above and beyond to ensure your satisfaction with our services. Have questions or concerns? Our knowledgeable team is ready to assist you to the best of our abilities. Don't hesitate to reach out – visit our Frequently Asked Questions page to find answers to common queries, or contact us directly at +1-855-734-5421 +44-808-164-1438, email us at [email protected], or utilize our Live Support Feature for instant assistance. Your satisfaction is our priority.
I have a question about upgrading my account?
If the answer you are looking for is not on our FAQ page, then please call us at +1-855-734-5421 +44-808-164-1438 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.
How can I cancel my membership?
If you want to cancel your membership with us you can email us at [email protected] call us at +1-855-734-5421 +44-808-164-1438, or speak to one of our representatives about it via Live Chat.
I only wanted a trial membership. Why am I still being charged?
All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
I forgot my login information, can someone help?
Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-855-734-5421 +44-808-164-1438 as well as by using the email form or the Live Chat feature on the website.
My credit card keeps getting declined and I don’t know why?
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-734-5421 +44-808-164-1438 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
Can others see my personal information?
No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-855-734-5421 +44-808-164-1438 or send us an email at [email protected].
How do I know it is safe to put my credit card information online?
We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-855-734-5421 +44-808-164-1438 or email us at [email protected].
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